Sales Development Representative (SDR) (Remote)

📍 Remote | CET timezone

Step into a high-impact role where your energy, curiosity, and persistence will connect us with the right people at the right time. As a Sales Development Representative, you’ll spark conversations, uncover needs, explore untapped markets, and pave the way for our flagship products to shine. We're looking for bold, dynamic go-getters to help us grow and succeed.

Who we are

CAKE.com is a unicorn product-based company with a global presence in North America (USA), Europe (primarily in the Balkans), and Asia (Philippines). 

We build products that powers millions worldwide, including:

✅Clockify – The world’s #1 time tracker, trusted by companies like Hewlett-Packard Enterprise, American Express, Amazon and many more.
✅ Pumble – The all-in-one team communication app.
✅ Plaky – A task management software for simple & visual project planning.

What you'll do

• Qualify and convert free inbound leads  via  email, phone, and linkedin outreach.

• Execute targeted, high-intent outbound prospecting to complement inbound flow, re-engaging cold inbound leads and reaching out to high-fit target accounts.

• Schedule qualified meetings for Account Executives with high-intent prospects, utilizing a modern, tech-enabled sales stack to maximize conversion rates.

• Stay up-to-date on industry trends and inbound sales best practices to optimize lead-to-opportunity conversion strategies.

• Collaborate closely with Account Executives to ensure seamless lead handoffs, tight feedback loops, and alignment on ideal customer profiles (ICPs).

Must-haves

• Ability to effectively generate and qualify leads and drive sales, regardless of formal experience or job titles.

• 1 year experience in the role ideally, or similar customer-facing role (if you have less experience still excited to meet you, years don’t count, work you did and mindset do 🙂).

• Comfortable and confident with daily cold calling as this is our primary channel, maintaining a consistent calling schedule to build and nurture a strong pipeline.

• Proficient in sales techniques, with strong emphasis on cold calling, as well as email outreach and effective networking.

• Excellent English communication skills, both verbal and written, with a knack for connecting with gatekeepers.

• Solid technical aptitude and business acumen.

• Resourcefulness and adaptability in dynamic environments.

• Ability to work in CET timezone.

• Fluent in Ex-Yu languages (Serbian, Bosnian, Croatian, Montenegrin).

Nice-to-haves

• Familiarity with sales performance metrics.

• Good understanding of how to analyze data and insights.

Life at CAKE.com

• Innovative Environment – Work with top tech talent on cutting-edge products.

• Work-Life Balance – A supportive, healthy, and transparent work culture that encourages innovation and growth.

• Flexible working hours.

• Medical Coverage – Private health insurance.

• B2B contractor model and generous leave credits – 22 vacation days + 10 sick days yearly.

• Continuous Learning – In-house learning programs, tech lectures, knowledge sharing.

• Remote Work Set-up – Enjoy the flexibility of working from home with a provided laptop equipment to support your work.